Developing a Customer Focused Supply Chain

The purpose of becoming customer focused strengthens the entire team and fosters appreciation of a properly structured and managed supply chain. This presentation will provide an insider's view of supply chain management and will offer fundamental knowledge of the functions of supply chain management (SCM) for team members who interact with or support supply chain activities as well as non-supply chain management professionals, helping to increase efficiency and generate ideas for improvements.

Participants in this webinar will:

Learn the benefits of developing a customer focused supply chain.
Understand the model to become fully integrated as a part of the team supporting the increasingly important SCM function.
Understand the basic elements of supply chain management and how improvements in processes and communication can lead to increased overall customer satisfaction and profitability.

James Laitinen will present on Friday, October 10 at 10:00 a.m. CDT / 11:00 a.m. EDT.

Start Date: Friday, October 10, 2014
End Date: Saturday, October 11, 2014

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