Plastics Distributors Competencies and Expectations

1. Stocking Inventory Commitment

a. Owned and maintain level of inventory as defined in IAPD membership criteria to service selected markets.

2. Staff Skill Level and Development

a. Commitment to training in sales, customer service, products, applications and markets.

3. Organizational Standards

a. High ethical and professional values, principles and practices, including those associated with environmental, health and safety.

4. New Product Development

a. Willingness to inventory and market new products developed by manufacturer partners.

5. Joint Marketing

a. Willingness to develop and execute cooperative marketing campaigns.

6. Industry, Sales and Market Leadership

a. Stable management and sales team focused on excellent customer service and developing new business to facilitate the expansion of the plastic industry.

7. Open Communication

a. Open and collaborative dialogue and expectations regarding shared business opportunities.

8. Strategic Supplier Relationships

a. Develop long-term, mutually beneficial supplier relationships founded on trust, respect, open communication and honesty.