Plastics Manufacturers Competencies and Expectations

1. Open Communication

a. Open and collaborative dialogue and expectations regarding shared business opportunities.

2. Strategic Distributor Relationships

a. Develop long-term, mutually beneficial distributor relationships founded on trust, respect, open communication and honesty.

3. Organizational Standards

a. High ethical and professional values, principles and practices, including those associated with environmental, health and safety.

4. Commitment to Staff Skill and Training with Distribution Partners

a. Training/Support
b. Customer service
c. Technical back-up
d. Literature – standard and custom
e. Product quality, applications and markets
f. Useful and updated website

5. Distribution Channel

a. Signed distribution agreements should be executed between manufacturers and their authorized distributors.
b. Commitment to selling products through plastics distribution and other market-specific distribution channels.
c. Support distribution in geographies where they have a physical distribution presence.
d. Will not support non-stocking, brokering agencies.
e. Manufacturers may make sales calls to OEMs and end users to promote their products.
f. Derives revenues from sales through distribution as defined in IAPD membership criteria.